Bounce Bunny “we,” operates the website www.Bouncebunny.ca. We are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.
When you visit our store, make a purchase, or interact with our site, we may collect the following personal information:
• Contact Information: name, email address, phone number, shipping/billing address
• Order Information: products ordered, payment method, order history
• Payment Information: credit/debit card details (processed securely via Shopify’s PCI-DSS compliant platform – we do not store this information)
• Device Information: IP address, browser type, device information, referring URLs
• Marketing Preferences: opt-in preferences for newsletters or promotions
We collect your information through:
• Direct interactions (e.g., placing an order, creating an account, contacting us)
• Cookies and tracking technologies
• Third-party services (Shopify, payment gateways, analytics tools)
We use your information to:
• Process and fulfill orders
• Communicate with you about your orders or inquiries
• Send marketing communications (with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations
We do not sell your personal information. We may share your data with:
• Shopify: our e-commerce platform (see Shopify’s privacy policy)
• Service Providers: payment processors, shipping providers, email marketing platforms
• Legal Authorities: when required by law or to protect our legal rights
As a Canadian resident, you have the right to:
• Access your personal information
• Correct inaccuracies in your information
• Withdraw consent to processing
• Request deletion of your data (subject to legal retention requirements)
To exercise your rights, contact us at:
📧 Email: support@bouncebunny.ca
We retain your personal information only as long as necessary for the purposes outlined above or as required by applicable laws (e.g., tax, accounting).
We use cookies to enhance your browsing experience and for analytics. You can manage your cookie preferences in your browser settings. Learn more in our [Cookie Policy].
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal data.
We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the internet is 100% secure.
We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with information, please contact us so we can delete it.
We may update this policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically.
For questions or concerns about these Terms, please contact us at:
Bounce Bunny
Email: nirmal@bouncebunny.ca
